USF Police Department - Position Description

Police Communications Operator

• This non-sworn law enforcement position is responsible for operating the University Police Department emergency communications center on a 24-hour basis. University Police Department communications center serves as a university-wide emergency network center to include fire/intrusion alarm network, Hillsborough County's enhanced 9-1-1 system and the Blue light emergency system.
• Responsible for monitoring the field positions/activities of Law Enforcement Officers, Investigators and non-sworn officers; dispatching officers in an efficient manner to emergency and service calls and coordinating other non-university emergency response services (Tampa Police Department, Tampa Fire Department). Inputs and transmits call information, checks driver's licenses records, vehicle registrations, warrants criminal histories and missing person lists using computer terminal.
• Operates/monitors at a high level of proficiency the Hillsborough County's enhanced 9-1-1 emergency systems, FCIC/NCIC computer system, the Blue light emergency phone system, and all other equipment in the Communications Center. Monitors the university alarm system and notifies appropriate personnel upon activation.
• Reviews, evaluates and disseminates criminal activity/confidential information to those who have a need to know on a 24 hour basis and Provides information/assistance to members of the public who visit the University Police Department.
• Compiles daily logs, complaint cards, officers field activity reports and other management reports as necessary for use in evaluating all law enforcement field activities. Assists the Sr. Police Communications Operator in the field training of new dispatchers.

MINIMUM QUALIFICATIONS: A high school diploma and one year of telephone/switchboard experience required (appropriate college coursework or vocational/ technical training may substitute at an equivalent rate for the required experience). Weekend and holiday hours required; five-day workweek, eight-hour work shift. FCIC/NCIC computer certification required (Department will provide this training). Background investigation required including fingerprint check through the FBI.

WORKWEEK: The basic workweek is forty (40) hours; time-and-a-half paid for all additional hours physically worked over forty (40) hours. Three shifts rotate approximately every 17-18 weeks.

EDUCATIONAL BENEFITS: Eligible employees may enroll in one USF credit course, up to six (6) credit hours each semester.

HOLIDAYS: Nine (9) paid holidays per year . Two (2) floating holidays and one (1) personal holiday.

ANNUAL LEAVE: May accrue 104 hours for first 5 years, 130 hours for 5-10 years and 156 hours for 10 years or longer. Any annual leave hours accrued in excess of 240 hours at close of business on 12/31 each year will be converted to sick leave hours

SICK LEAVE: May accrue 104 hours per year. There is no maximum number of sick leave hours that may be accrued.

OPTIONAL BENEFITS: The State/University offers a variety of low cost insurance and savings benefits to include: medical, dental, long and/or short term disability, also flex accounts for child care dependents and medical reimbursement for those employees interested.